Privacy Policy

Addison Heller Photography

Effective Date: Jan 1st, 2026

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Records of your inquiries and communication preferences

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries and appointments
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences

3. How We Communicate With You

We reach out through the channels you choose, which may include email, our website chat, and social media messaging. Some of these conversations, such as our website chat and social media messages, may be handled by an AI assistant that answers questions and helps you book a session. We do not currently operate an SMS text-message marketing program. We only contact you in connection with the services and inquiries you have asked us about, and you can opt out of non-essential emails at any time using the unsubscribe link.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (for example, payment processing and appointment scheduling)
• All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

Business Transfers:

• In the case of a merger, acquisition, or sale of assets, your data remains protected under the terms of this policy

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Breach notification protocols in accordance with applicable laws

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember your preferences, and improve the website. You may control cookies through your browser settings; disabling them may limit some features of the site.

7. Your Rights & Choices

• Access, update, or delete your personal information
• Opt out of non-essential emails using the unsubscribe link
• Request information on how we process your data
• Withdraw consent at any time for future communications

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Addison Heller Photography.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

By using our website and services, you consent to this Privacy Policy.